Learning Objectives

After taking this course, you will be able to:

Understand your readers before you begin writing
Create a writing plan for a project and develop an outline
Implement the components of writing an effective paragraph
Use graphics and tables to get your point across
Project a professional image of yourself and your company
Use the Grammar, Spelling, and Punctuation Checklists when editing your writing
Use your outline to adjust the structure of your message
Critique and edit your own writing as well as those you supervise
Understand how you write is based on what you write
Strip an e-mail down to its basic components
Identify and use techniques for specific categories of business writing, including e-mail and memos, letters, reports, white papers, instructions, web site content, marketing collateral and other business projects