Taking the mystery out of spelling, grammar and punctuation
  • Dealing with common mistakes
  • Working with a checklist of correct grammar usage
  • Knowing when and how to use an automatic spell checker
  • Using punctuation effectively
  • Asking an employee to check your spelling, grammar, punctuation
Editing and revising
  • Understanding the editing and rewriting process
  • Reviewing the project
  • Reading on screen vs. on paper
  • Paragraphing
  • Knowing how far to edit
  • Being persuasive
  • Using time to reflect before reviewing and revising again
Writing for special applications
  • E-mail and memos
  • Business reports and white papers
  • Business letters
  • Instructions and procedures
  • Marketing collateral
  • Web site content

Mentoring others
  • Identifying weaknesses in your employees’ writing
For more information,
contact us at info@
communicationupgrade.com
Courses for Effective Writing and More...

Course Outline

Introduction
  • Defining business writing
  • Understanding what it means to “upgrade” your writing
What to do before you write
  • Identifying the purpose and format
  • Getting in the “write” frame of mind
  • Fighting writer’s block
  • Knowing your readers and understanding their needs
  • Working with a deadline
  • Creating a plan
  • Creating a list of topics
  • Gathering and organizing the information you need
  • Developing and revising your plan or outline

Writing the project

  • Writing for understanding
  • Introducing your main point
  • Building the inverted pyramid
  • Being clear, concise and accurate
  • Using active voice and positive phrasing
  • Using bullet-based and numbered lists
  • Being tactful, thoughtful and sensitive
  • Weaving your research effectively
  • Understanding company policies
  • Persuading your readers and motivating them to action
  • Enhancing the design
  • Ensuring the correct tone
  • Summarizing your points and asking for action
  • Completing the first draft